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Question 9/10 in Shipping & Delivery FAQs


FAQs

Question:

Tracking Packages

Answer:

Will You Send Me A Tracking Number?

After we dispatch your goods, we will email you a tracking number for the courier used (depending on your email preferences)

Depending on the courier chosen, there may be a 1-working-day gap between dispatching goods from our warehouse in China and getting the tracking number.

If you have not received a tracking number from us, it probably means we have not sent out your order yet. Most orders take 3-5 days to check, pack, and dispatch. If you are wondering where your order has got to, please open a ticket in the support system quoting your order number(s).

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